 |
| |
| Welcome! |
|
The Dobbin-Plantersville Water Supply Company staff is here to
serve you and we are always looking for ways to improve our
service. Our website is designed to answer many of your questions,
but we’re also available by phone, through the mail,
and in person. If there is anything we can help you with, feel
free to contact us.
We now accept VISA and Mastercard, credit cards and debit cards
for service payment.
|
Contact
Us
Business Hours
Office Location
Emergencies
Starting and Stopping Service
Service Application
Meter Installation Requests
Transferring Service
Water Service Fees and Paying
Your Bill
General Metered Service Fees
Contractors, Developers and Subdividers |
| |
| Contact Us |
Manager; Janie Legge
Office: (936) 894-2506
Fax: (936) 894-3152
Emergency numbers: (936) 672-3734, (936) 672-3716, (936) 894-3725
Email: janie@dpwater.com
RETURN TO TOP OF PAGE |
| Business Hours |
For routine business, we’re available Monday through Thursday
from 8:00 a.m. to 5 p.m., and Friday 8:00 am to 4;00 pm, with the
exception of holidays and special events.
RETURN TO TOP OF PAGE |
| Office Location |
Our office is located at 8842 Phillips Road in Plantersville, inside
the Volunteer Fire Department building.
View/Download
Map to Office
Download Driving Directions
RETURN TO TOP OF PAGE |
| Emergencies |
In emergencies, a company representative can be contacted anytime
at (936) 672-3734, (936) 672-3716, (936) 894-3725
You will also find valuable tips, resources and links on our "Emergencies" Page.
RETURN TO TOP OF PAGE |
| Starting and
Stopping Service |
If you need to START or STOP service, please DO NOT email your
request. You must contact us directly.
RETURN TO TOP OF PAGE |
| Service
Application |
You can either come by our office to pick up or fill out the
water service application forms, or download, print and complete
the forms before you submit them to our office. For your
convenience they are in Acrobat Reader format for download.
If you do not have Adobe Acrobat Reader it is free to download
- CLICK
HERE TO DOWNLOAD ADOBE ACROBAT READER.
Instructions for New Customers
If you are applying for water service please download and print our Service Request & Agreement Form - (107 Kb).
The appropriate form must be completed and submitted to our office.
RETURN TO TOP OF PAGE |
| Meter Installation
Requests |
Persons interested in obtaining estimates for a meter installation
must:
1. Provide complete, accurate directions to the property in
writing or to the office.
2. Put up a highly visible, distinguishable stake where the meter
is to be installed.
Persons who have received their estimate and are ready for meter
installation must:
1. Come to the Water Company office and sign a Service Application &
Agreement and pay the required fees. The water
company will not issue contractor work order for a meter installation
until this done.
2. When work order has been issued by the office, contractor
will contact telephone company, pipeline company, etc. if this
is necessary. These people must mark their underground lines
before work can proceed.
3. Contractor will schedule the meter installation according
to his work schedule with each meter being installed as soon
as possible. In every case (except those requiring special order
materials, road bores, and weather conditions permitting) meters
will be installed within 10 working days of work order issuance.
Your water meter will be installed as quickly as possible but the
contractor will at all times, give priority to emergency water
outages.
RETURN TO TOP OF PAGE |
| Transferring
Service |
To change service that is already available into another name,
you will need to complete the service agreement and provide proof
of ownership of the property or approval from owner of property.
A Membership Deposit will be requires as well as other required
fees that are applicable.
RETURN TO TOP OF PAGE |
| Water Service
Fees and Paying Your Bill |
Please Note: New Rates for Services provided by DPSWC Become Effective September 15, 2008:
Standard meter ¾ “ – $25.00/500 gallons - $4.25 per 1,000 gals to 10,000 - $4.50 per 1,000 remainder/above 10,000 gals
Basic Meter tap $1000.00
Bills are issued on or about the 28th of each month and due before
the 15th of the following month to avoid a $5.00 late charge.
We now accept Visa and MasterCard
THE MINIMUM MONTHLY CHARGE IS $25.00 WITH A 500 GALLON ALLOWANCE
FOR A STANDARD 3/4 INCH METER. (SEE "GENERAL METERED SERVICE
FEES" BELOW)
THE CHARGE FOR USAGE THEREAFTER RANGES BETWEEN $4.25 PER 1,000
GALLONS TO 10,000 GALLONS AND $4.50 PER 1000THOUSAND GALLONS REMIANDER/ABOVE
10,000., DEPENDING ON USAGE AMOUNT.
THE RECONNECT FEE IS $45.00 ( AFTER HOURS, AN ADDITIONAL $25.00
WILL BE ASSESSED.)
THE METER READ CHARGE IS $12.50
CUSTOMER SERVICE INSPECTION FEE $25.00
CUT-OFF VALVE INSTALLATION FEE $60.00
ADMINISTRATION FEE $50.00
MEMBERSHIP DEPOSIT $100.00
BASIC METER TAP $1000 ($250.00 FRONT-END CAPITAL
CONTRIBUTION FEE INCLUDED)
LINE EXTENSIONS ARE QUOTED ON A PER APPLICATION BASIS AND ROAD
BORES.
COPIES OF THE TARIFF, BY-LAWS, ARTICLES OF INCORPORATION AND OTHER
CORPORATION DOCUMENTS ARE AVAILABLE FOR INSPECTION AND COPY AT
OUR OFFICE DURING NORMAL BUSINESS HOURS AND FOR A NOMINAL CHARGE.
PAYMENTS CAN BE MADE AT OUR OFFICE DURING BUSINESS HOURS OR IN
THE NIGHT DROP BOX. ALSO PAYMENTS ARE TAKEN AT HOFFART’S
STORE LOCATED APPROX. 1 MILE SOUTH OF HWY 105 ON FM 1486 IN DOBBIN.
WHEN MAILING YOUR PAYMENT
When mailing your bill, enclose the detachable right side portion
of your bill, along with a check or money order for the amount
due. Please do not include cash or coins. Cash is only accepted
when paying in person.
Our mailing address is:
Dobbin Plantersville WSC
PO Box 127
Plantersville Texas 77363-0123
Checks should be made out to:
The Dobbin Plantersville WSC
RETURN TO TOP OF PAGE
|
| General Metered
Service Fees |
General Metered Services
Applicable to all metered water services for which no special
rates are available.
Monthly Service Charge
This is a readiness-to-serve charge, which is applied to all
General Metered Service accounts. It is based on meter size,
and is added to the consumption charge.
Rates
Meter Size Minimum Bill Gallonage Charge:
¾ “: $25.000/500 gals. $4.25/1000 to 10,000 gals.
and $4.50/1,000 above 10,000 gals.
1”: $32.00/1250 gals. $4.25/1000 to 10,000 gals. and $4.50/1,000
above 10,000 gals.
1 ½”: $37.50/2500 gals. $4.25/1000 to 10,000 gals.
and $4.50/1,000 above 10,000 gals.
2”: $65.50/4000 gals. $4.25/1000 to 10,000 gals. and $4.50/1,000
above 10,000 gals.
Basic Tap Fee $1000.00 (Includes Front-End Capital Contribution
Fee $250.00)
Reconnect Fee $25.00 - $45.00
Returned Check Fee $25.00
Yearly Reserve Fee $120.00
A Regulatory assessment is required on all retail and sewer sales,
which became effective September 1, 1991. The assessment is
equal to one-half of one percent of the charge by water supply
corporations (WSCs).
RETURN TO TOP OF PAGE |
| Contractors, Developers
and Subdividers |
|
Please make sure and read our Notice
of Requirement to Comply With the Subdivision and Service Extension Policy.
|
|
      
DOWNLOAD SERVICE APPLICATION FORM


|