www.dpwater.com - The Dobbin Plantersville Water Service Corporation
Emergency Page Header, Sheriff's Car Photo courtesy  Montgomery County Sheriff's Dept.
IN CASE OF AN EMERGENCY
Photograph of Water Main Break being pumped out.
 
Water Emergencies

During Office Hours - (936) 894-2506

After Hours - (936) 894-3725, (936) 894-3533, (936) 672-3734, (936) 672-3716

All Other Emergencies - Dial 911
 
Non-Emergency Contacts

Grimes County Sheriff's Office - (936) 873-2151
Montgomery County Sheriff's Office:
#1 Criminal Justice Drive, Conroe, Tx 77301
Non-emergencies & General Info. - (936)760-5871 or (281)353-9791
Sheriff's Communications - (936)760-5800 or (281)353-9791 ext. 5800

Magnolia Police Department - (281) 356-2500
Montgomery City Police Department - (936) 597-6866
Navasota Police Department - (936) 825-6410

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Preventing Flood Damage Caused by Plumbing Malfunctions.

A large percentage of indoor flood damage insurance claims each year are caused by plumbing malfunctions such as:
Bursted Pipes
Leaking Hot Water Heaters
Washing Machine Drain Hose Displacement

Most of the flood damage caused by plumbing mishaps can be avoided and/or minimized with a little care and maintenance.

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Tips to Help Avoid or Minimize Flood Damage Caused by Indoor Plumbing.

1) KNOW WHERE YOUR WATER SERVICE SHUT-OFF VALVES ARE. Most of the time there is a primary shut-off valve on the service side of the water meter. Sometimes these valves may be difficult to operate without either a T-handle or hand held wrench. Valves tend to "stiffen up" when not operated for long periods. It is a good practice to operate and test valves a couple times per year. Some commercial and residential facilities have a secondary cut-off valve at a point entering the building. Know where your valves are, how to use them and where to access the proper tools in the event of an emergency.

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2) Conduct Periodic Inspections, checking for signs of leaks and corrosion at all fittings and valves. It is a good practice to occasionally operate valves fully, to re-wet seals. Dry seals tend to deteriorate faster.

3) Periodically examine the hot water heater for signs of corrosion and /or leaking, particularly around the top and bottom of the unit, supply piping and fittings. Heat can accelerate corrosion. Make sure that the relief valve is properly plumbed to a drain or external exhaust and is in good working order.

4) It is a good practice to secure your clothes washing machine drain hose where it will not come loose from the drain. Hoses can work loose from the drain through the machine's vibration over time.

5) When facilities and appliances are not going to be used due to vacation or other extend periods consider shutting off the water supply at internal valves to dishwashers, ice makers, clothes washers, toilets, lavatories, showers, tubs or any other vulnerable point, to avoid potential catastrophic unattended leaks. If the facility is not going to be used for a long period and water supply is cut off to the hot water heater, make sure and kill the power source to the hot water heater to avoid overheating and fire potential.

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Other Useful Information and Links

FEMA (Federal Emergency Management Administration) - Good resources including flood recovery guidelines.

National Flood Insurance Information from the Legal Information Institute.

FEMA - National Flood Insurance Program

Texas Department of Insurance - Effectively Handling Water Damage and Mold Claims.

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